V CAST Now playing on your phone! verizon wireless MOTORAZR V3m USER GUIDE HELLOMOTO Introducing your new MOTORAZR [TM] V3m wireless phone. Here’s a quick anatomy lesson. With flip open: Smart/ Speakerphone Key: Located at the top left side. Volume Keys: Located below speakerphone key. Left Soft Key Perform function in lower left display. Located top left on the keypad. Camera Key: Located below left soft key. Send Key Make & answer calls Located to the bottom left of the scroll key. Scroll up, down, right, & left: Surrounds the center select key. Center Select Key Open main menu, select highlighted option. Located in the middle of the scroll keys. Voice Key Create voice records & voice dial names. Located on the top right side of the phone. Right Soft Key Perform function in lower right display. Located directly above the clear key. Clear Key: Located top right of the scroll keys. Power/End Key Turn phone on/off, end calls, exit menus. Located directly below the clear key. With flip closed: Camera Lens: Located at the top of the flip in the center. Smart/Speakerphone Key: Located midpoint on the left side of the phone. Insert charger & phone accessories. Located on side at bottom right. View incoming call information, use as camera viewfinder when flip is closed. Located in the center of the flip. Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user’s guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. All other product or service names are the property of their respective owners. © Motorola, Inc. 2007 Caution: Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the user's authority to operate the equipment. Manual number: 6809515A09-O contents menu map Use and Care essentials about this guide battery turn it on & off make a call answer a call adjust volume change sounds settings store a phone number call a stored phone number see your phone number main attractions get& play music record & play voice records record & play videoclips take & send a photo send a multimedia (picture/video) message receive a multimedia (picture/video) message download pictures download V CAST videos manage memory Bluetooth® connections cable connections TTY operation basics home screen navigation key menus enter text external screen handsfree speaker standalone mode change a code, PIN, or password lock/unlock phone if you forget a code, PIN, or password customize sounds settings get ringtones talking phone settings answer options wallpaper screen saver backlight brightness AGPS & your location AGPS limitations & tips calls redial a number automatic redial emergency calls use AGPS during emergency call recent calls return unanswered calls attach a number speed dial voicemail in-call options other features advanced calling messages contacts personalizing features call times & data volumes handsfree Bluetooth® wireless connections data & fax calls network personal organizer security fun & games service & repairs Specific Absorption Rate Data Safety and General Information Motorola Limited Warranty for the United States and Canada Information from the World Health Organization California Perchlorate Label Privacy and Data Security Smart Practices While Driving menu map main menu GET IT NOW* • Music & Tones • Picture & Video • Games • News & Info • Tools on the Go • Extras MESSAGING • New Msg • Inbox • Sent • Drafts • Voicemail • E-mail* • Mobile IM* • Chat* CONTACTS • New Contact • Contact List • Groups • Speed Dials RECENT CALLS • Missed • Received • Dialed •All •View Timers * optional features This is the standard main menu layout. Your phone’s menu may be a little different. SETTINGS & TOOLS My Account Tools • Voice Commands • Calendar •Alarm Clock • World Clock • Notepad •Calculator Bluetooth • Add New Device Sounds Settings • Master Volume • Call Sounds • Alert Sounds • Keypad Volume • Service Alerts •Power On/Off • Alarm Sounds • Talking Phone Display Settings • Banner • Backlight • Brightness • Wallpaper • Screensaver • Display Themes Phone Settings • Standalone Mode • Shortcut Key • Language • Location • Security •System Select •NAM Select Call Settings • Answer Options •Auto Retry • TTY Mode • One Touch Dial • Voice Privacy • Data Settings • DTMF Tones Memory •Save Options* • Phone Memory •Card Memory* Phone Info • My Number •SW Version • Icon Glossary * Options appear only when a memory card is inserted in phone. Use and Care To care for your Motorola phone, please keep it away from: liquids of any kind Don’t expose your phone to water, rain, extreme humidity, sweat, or other moisture. If it does get wet, don't try to accelerate drying with the use of an oven or dryer, as this may damage the phone. extreme heat or cold Avoid temperatures below 0 degrees C or 32 degrees F or above 45 degrees C or 113 degrees F. microwaves Don't try to dry your phone in a microwave oven. dust and dirt Don’t expose your phone to dust, dirt, sand, food, or other inappropriate materials. cleaning solutions To clean your phone, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions. the ground Don’t drop your phone. essentials CAUTION: Before using the phone for the first time, read the Important Safety and Legal Information included in the gray- edged pages at the back of this guide. about this guide This guide shows how to locate a menu feature as follows: Find it: MENU & RECENT CALLS Dialed This means that, from the home screen: 1 Press the center key to open the menu. 2 Press the navigation key left or right to scroll to RECENT CALLS, and press the center key to select it. 3 Press the navigation key down to scroll to Dialed, and press the center key to select it. symbols [Vibrating Antenna] This means a feature is network/ subscription dependent and may not be available in all areas. Contact your service provider for more information. [Cell Phone] This means a feature requires an optional accessory. battery battery tips Battery life depends on the network, signal strength, temperature, features, and accessories you use. • Always use Motorola Original batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/ or chargers. • New batteries or batteries stored for a long time may take more time to charge. • When charging your battery, keep it near room temperature. • When storing your battery, keep it uncharged in a cool, dark, dry place. • Never expose batteries to temperatures below -10 degrees C (14 degrees F) or above 45 degrees C (113 degrees F). Always take your phone with you when you leave your vehicle. • It is normal for batteries to gradually wear down and require longer charging times. If you notice a change in your battery life, it is probably time to purchase a new battery. Contact your local recycling center for proper battery disposal. Warning: Never dispose of batteries in a fire because they may explode. Before using your phone, read the battery safety information in the “Safety and General Information” section included in this guide. install the battery Lift back cover of phone and insert battery. Close back cover. charge the battery New batteries are shipped partially charged. Before you can use your phone, you need to install and charge the battery as described below. Some batteries perform best after several full charge/discharge cycles. Note: When the battery is charging, the phone automatically changes to the audible Master Volume setting, regardless of which ring style you have set. The phone changes back to your selected ring style when you disconnect the charger. To charge using the charger: 1 Insert the charger into the USB connector on your phone as shown. 2 Plug the other end of the charger into the appropriate electrical outlet. The battery indicator flashes while your phone is charging. 3 When your phone is turned on with the charger attached, the charge complete message will flash on the display for two seconds and then the battery meter symbol will stop flashing when your phone is fully charged. If your phone is turned off with the charger attached, the charge complete message will stay on the display when your phone is fully charged. Remove the charger. Tip: You can safely leave the charger connected to the phone after charging is complete. This will not damage the battery. When you charge the battery, the battery level indicator in the upper right corner of the display shows charging progress. At least one segment of the battery level indicator must be visible to ensure full phone functionality while charging. To charge from your PC, connect a cable from your phone’s mini-USB port to a high- power USB port on a computer (not a low- power one such as the USB port on your keyboard or bus-powered USB hub). Typically, USB high-power ports are located directly on your computer. Both your phone and the computer must be turned on, and your computer must have the correct software drivers installed. Cables and software drivers are available in Motorola Original data kits, sold separately. turn it on & off 1 Open your phone. 2 Press and hold the power key for three seconds. The phone may require several seconds to power on. 3 If necessary, enter your four-digit unlock code (the last four digits of your phone number) and press OK to unlock the phone. To turn off your phone, press and hold POWER for a few seconds. make a call Note: You must dial the phone number from the home screen. 1 Dial the number. Tip: If you make a mistake, press the clear key to delete the last digit. Press and hold CLEAR to clear all digits. 2 Press SEND to make the call. 3 Press POWER to end the call. Tip: Closing the flip also ends the call unless you are using the speakerphone feature. answer a call When you receive a call, your phone rings or vibrates and displays an incoming call message. 1 Press SEND to answer. 2 Press POWER to end the call. Tip: You can set the phone to answer calls when you open the flip: Find it: MENU then SETTINGS & TOOLS, Call Settings, Answer Options and Flip Open Note: If the phone is locked, you must first enter your four-digit unlock code to answer the call. adjust volume Press the up or down volume keys to: • increase or decrease earpiece volume during call • increase or decrease ringer volume setting when the home screen is visible (phone must not be in a call and flip must be open) • silence an incoming call alert change sounds settings In the home screen, press the down volume key to switch to lower call sounds volume, then switch to Vibrate Only, then Alarm Only, and, finally, All Sounds Off. Press the up volume key to cycle back from silent to vibrate and then to the lowest call volume setting. store a phone number You can store a phone number in Contacts: 1 Enter a phone number in the home screen. 2 Press Save. Select Create New, if necessary. 3 Enter a name and other details for the phone number. To select a highlighted item, press the center key. 4 Press Done to store the number. Tip: You can set your phone to display a picture for each caller or set it to play a ringtone for a specific caller each time they call you (see “assign picture to entry” and “assign ringtone to entry”). call a stored phone number Find it: MENU (s) then CONTACTS then Contacts List 1 Scroll to the Contacts entry. 2 Press SEND to call the entry. see your phone number To view your phone number from the home screen, press Clear #. While you are on a call, press Options. Select Phone Info, then My Number, and then MDN. main attractions You can do much more with your phone than make and receive calls! get & play music Use the Music & Tones menu to: • get new music and tones • play music in your MUSIC LIBRARY • record new sounds • set music or tones as your ringtone Tip: From the home screen, get to Music & Tones quickly by pressing Scroll left. download V CAST music directly to phone 1 Browse or search the catalog to find the songs you want. To preview a song, highlight the song and select Preview. 2 To buy a song, highlight the song and select Buy. After your press Buy your phone shows song details and price. 3 Press BUY to confirm your selection. 4 When you see a confirmation that your purchase was successful and your music is available for download, press OK to continue, or choose to download later. 5 When prompted to select a storage location, scroll to Phone Memory or Memory Card and press the center key s to begin downloading. Note: Your phone must be in an EVDO coverage area to download music. Your phone displays a status indicator. After downloading, you must wait for the phone to acquire the content license. 6 Press OK when the download is complete. 7 Press Play to play the downloaded song immediately. or Press Library to go to the MUSIC LIBRARY (see next section). or Press OK (s) to return to the previously viewed music catalog. transfer music from a computer You can transfer songs from a computer to your phone with a USB cable connection. You can purchase these songs from the V CAST Music Store or import them from your CD collection. computer system requirements To access the V CAST Music Store from a computer or to transfer music from a computer to your phone, you need the Windows® XP operating system, Windows Media Player 10, and an active internet connection. If you have the Windows XP operating system and an internet connection, you can download Windows Media Player 10 from the V CAST web site: 1 From your computer’s Web browser, go to http://getitnow.vzwshop.com/ index.aspx&id=music_vcast_catalog 2 In the “Access the V CAST Music Store” window, click on “DOWNLOAD NOW”.” buy music from V CAST Music Store 1 On your computer, launch Windows Media Player. 2 In the Windows Media Player window, click on the V CAST Music icon in the upper right corner. If you don’t see the V CAST Music icon, click on the butterfly icon, then select “V CAST Music” from the list. 3 Click the “Log In” button, then log in by entering your mobile phone number and password. If you have not registered yet, click on the “Register” button, then follow the instructions to register and get your password. 4 Browse or search the store to find the songs you want. To preview a song, click on the headset icon next to the song title. 5 To buy a song, click the “Purchase” button next to the song title. 6 Repeat steps 4 and 5 to add more songs to your shopping cart. 7 When you finish shopping, click on “MY PURCHASES,” then click on the “DOWNLOAD” button to download your songs. When downloading is complete, click on the “Library” tab in the Windows Media Player window to see the songs you purchased. To transfer the songs to your phone, see “transfer songs to your phone”. import songs from an audio CD 1 On your computer, launch the Windows Media Player. 2 Insert an audio CD into your computer’s CD ROM drive. 3 Click on the “Rip” tab in the Windows Media Player window. 4 Highlight the songs you want to import and click on the “Rip Music” icon. 5 The songs are imported to the Windows Media Player Library. To transfer the songs to your phone, see “transfer songs to your phone”. If you do not see the songs you downloaded in the Windows Media Player Library: 1 On your computer, launch Windows Explorer. 2 In the Windows Explorer window, open the My Documents folder, then open the My Music folder and look for the songs you downloaded. 3 Right-click on each song and select “Add To Now Playing List.” The song will be added to the Windows Media Player Library. transfer songs to your phone 1 On your computer, launch Windows Media Player. 2 On your computer, click on the “Library” tab in the Windows Media Player window. 3 On your computer, click on the “Select list options” selection (to the right of “Library Options”) in the Windows Media Player window. Then select “Sync List” from the pull-down menu. 4 On your computer, drag the desired song(s) from the Library to the Sync list in the Windows Media Player window. 5 Connect the USB cable to your phone and to and available USB port on your computer. If this is the first time you have connected the phone to a computer with a USB cable, additional software drivers may be installed. 6 On your phone, press MENU, scroll right, then GET IT NOW, scroll down, Music & Tones, then select Sync Music. Wait until the phone display shows Connected. 7 On your computer, click on the “Start Sync” icon in the Windows Media Player window. 8 On your phone, wait until the transfer is complete, then press the POWER key. 9 Disconnect the cable from the phone and the computer. You can now use your phone’s music player to play the songs you transferred from your computer. play music—flip open Use the Music Library to access and play the music that you download from the V CAST Music catalog. Find it: MENU, scroll right, GET IT NOW, scroll down, Music & Tones then My Music Find music on phone by artist, album, or song title. View help information. Press left soft key to download music from V CAST Music catalog. The HOME, SEARCH, and HELP options appear on all screens in the Music Library. The Music Library includes these options: Genres: Find & play music from a specific genre (type of music) such as rock, jazz, or blues. Artists: Find & play music by a specific artist. Albums: Find & play music from a specific album. Note: Even if you have only one song from an album, you will see a listing for that album. Songs: Find & play specific songs. Playlists: Play songs from personalized playlists that you create. Inbox: View alert notifications received when new music from a selected artist is available for download. Play All: Play all songs in the Music Library in list order. Shuffle: Play songs in the Music Library in random order. • Press CLR from any Music Library screen to return to the previous screen. • Press POWER from any Music Library screen to return to the home screen. • On screens that show a list of items (for example, album titles), enter letters in the Go To area to jump directly to items beginning with those letters. music player controls Use these keys to control the music player during song playback when the flip is open: controls with flip open \ pause/play To pause, press & release the center key. To resume play, press the center key again. fast forward Press & hold right. skip to next song Press & release right. rewind Press & hold left. skip back to previous song Within first two seconds of song, press & release left. return to song beginning After first two seconds of song, press & release left. turn off music player Press POWER. play an album Find it: MENU, GET IT NOW, Music & Tones then My Music Select Genres, Artists, or Albums. From the GENRES screen: 1 Scroll to the genre you want and press OK. 2 Scroll to the artist you want and press OK. 3 Scroll to the album you want to play and press Options. 4 Scroll to Play album and press OK. (See below for other OPTIONS menu selections.) From the ARTISTS screen: 1 Scroll to the artist you want and press OK. 2 Scroll to the album you want to play and press Options. 3 Scroll to Play album and press OK. (See below for other OPTIONS menu selections.) From the ALBUMS screen: 1 Scroll to the album you want and press Options. 2 Scroll to Play album and press OK. (See below for other OPTIONS menu selections.) When you press Options from the ALBUMS screen, your phone displays these options: Play album Play the selected album, beginning with the first song. Erase album Remove the selected album from the Music Library. Reinitialize Library Database Under normal conditions, the Music Library is maintained automatically. If the library behaves unexpectedly, use this option to reinitialize it. This option deletes the existing library and creates a new one that contains all currently installed music. play a song Find it: MENU, GET IT NOW, Music & Tones then My Music Select Genres, Artists, Albums. or Songs. From the GENRES screen: 1 Scroll to the genre you want and press OK. 2 Scroll to the artist you want and press OK. 3 Scroll to the album you want and press OK. 4 Scroll to the song you want to play and press Play. (The song plays only once.) or Press Options to select another option. From the ARTISTS screen: 1 Scroll to the artist you want and press OK. 2 Scroll to the album you want and press OK. 3 Scroll to the song you want to play and press Play. (The song plays only once.) or Press Options to select another option. From the ALBUMS screen: 1 Scroll to the album you want and press OK. 2 Scroll to the song you want to play and press Play. (The song plays only once.) or Press Options to select another option. From the SONGS screen: Scroll to the song you want to play and press Play. (The song plays only once.) or Press Options to select another option. play all songs on phone Find it: MENU, GET IT NOW, Music & Tones, My Music then Play All play music from a playlist Find it: MENU, GET IT NOW, Music & Tones, My Music then Playlists To play an entire playlist, scroll to the playlist you want and press Options, the scroll to Play playlist and press OK. To play a song from a playlist, scroll to the playlist you want and press OK, then scroll to the song you want to play and press Play. music library options menus When you scroll to a song and press Options, your phone displays these options: Add To Playlist Add the selected song to a playlist. Move Song Move the song from the memory card to the phone or from the phone to the card. Erase Song Delete the selected song. Song Info View the following information for the song: Title, artist, album title, genre, copyright year, duration, and track number (if available). Reinitialize Library Database Under normal conditions, the Music Library is maintained automatically. If the library behaves unexpectedly, use this option to reinitialize it. This option deletes the existing library and creates a new one that contains all currently installed music. When you press Options while a song is playing, your phone displays these options: Note: The song is paused when you press Options. Play All Play all songs in the Music Library in list order. Shuffle Play songs in the Music Library in random order. Get V CAST Music Connect to the V CAST Music catalog to download more songs. Buy music by artist Connect to the V CAST Music catalog and go directly to a list of music available by the artist performing the current song. You can also control the music player with the flip closed! Simply begin song playback, close the flip, and use the touch sensor controls. listening tips When you’re on the go, you can listen to your music through a wired headset with an EMU connector (Enhanced Mini USB). Note: You cannot charge your phone when an EMU headset is connected. When the phone’s flip is open and you are not using a wired or wireless headset, music is played through the phone’s speaker. create a playlist Find it: MENU, GET IT NOW, Music & Tones, My Music then Playlists 1 Press Options. 2 If playlist(s) already exist, press Options, then scroll to Create playlist and press OK. or If no playlists exist, press Create. 3 Enter a title for the playlist on the CREATE PLAYLIST screen and press OK. 4 Press CLR to return to the MUSIC LIBRARY menu. 5 Select Genres, Artists, Albums, navigate to the ALBUMS screen, scroll to an album, and press OK. 6 Scroll to a desired song and press Options. 7 Scroll to Add to playlist and press OK. 8 Scroll to the desired playlist and press ADD. 9 Repeat steps 5 through 8 to add more songs. 10 When finished adding songs to the playlist, press POWER to return to the home screen. edit a playlist Find it: MENU, GET IT NOW, Music & Tones, My Music then Playlists 1 Scroll to the playlist you want to edit and press Options. 2 Scroll to Edit playlist and press OK. 3 Edit the playlist as desired. To change the order of songs in your playlist, scroll to a song and press Move. Then scroll up or down to move the song up or down in the playlist. When finished, press Save. To delete a song, scroll to the song and press Remove. 4 Press POWER to return to the home screen. record & play voice records You can create a voice record to play back later as a reminder for yourself. create voice record Find it: Press MENU, GET IT NOW then Music & Tones 1 Scroll to My Sounds and press OK. 2 Scroll to Record New and press OK. 3 Press OK (s) to begin recording, then press STOP when finished. The voice record is automatically saved and displayed in the MY SOUNDS list. You can now select Play, Send, or Options. Tip: Press and go! To create a voice record quickly, press and hold the voice button (on the right side of the phone), then press OK to begin recording. Press STOP when finished. Press Save to save the voice record, SEND to send it in a message, or Erase to delete it. Press POWER to exit. Tip: After you create a voice record, you can give it a new name. In your Get Music & Tones listing, your phone displays an æ indicator beside the names of voice records that you created. Scroll to the voice record that you want to rename, press Options, then scroll to and select Rename. play voice record Find it: MENU, GET T NOW, Music & Tones then My Sounds Scroll to the file name of the desired voice record and press PLAY. record & play video clips You can record a video clip with your phone and send it in a multimedia message to other wireless phone users. Your camera lens is on the back of your phone when the phone is open. To get the clearest videos, wipe the lens clean with a dry cloth before you capture the video. record To activate your phone’s video camera: Find it: MENU, GET IT NOW then Picture & Video 1 Scroll to Record Video and press OK. Tip: You can also activate the video camera viewfinder by pressing and holding the camera key. The active viewfinder image appears on your phone’s screen. Press Record to begin recording. Press left soft key to view Videos. Press right soft key to view Options menu. 2 Point the camera lens at the video subject. Note: Before taking pictures or videos, make sure the camera lens surface is free of any dust, smudges, or foreign material. Press S left and right to zoom in and out. Press Options to open the OPTIONS menu (see “adjust video camera settings”). 3 Press REC to begin recording. Press Pause to temporarily stop recording, then press Resume to continue. 4 Press Stop to stop recording. 5 Press Save to save the video. or Press SEND to save the video and go to the CREATE VIDEO MSG screen. or Press Erase to delete the video and return to active viewfinder. adjust video camera settings When the video camera is active, press Options to open the OPTIONS menu, which can include the following options: Brightness: Adjust image brightness. White Balance: Adjust for different lighting. Duration: Specify standard lengths for video clips of Short (5 seconds), Medium (15 seconds), Fit to Video Msg. (varies depending on video settings), or Long (max memory). Color Effects: Select Normal, Antique, Black & White, or Negative. Switch Storage Devices: Store video clips on memory card or internal phone memory. play To play a video clip stored on your phone: Find it: MENU, GET IT NOW then Picture & Video 1 Scroll to My Videos and press OK. 2 Scroll to the clip you want to view and press PLAY. Press Mute while the video clip is playing to mute the video clip sound. Press Mute again to turn sound on again. take & send a photo You can take a photo with your phone, and send it to other wireless phone users in a multimedia message. Your camera lens is on the back of your phone when the phone is open. To get the clearest photos, wipe the lens clean with a dry cloth before you capture the photo. take & send photo To activate your phone’s camera: Find it: MENU, GET IT NOW then Picture & Video 1 Scroll to Take Picture and press OK. Tip: You can also activate the camera viewfinder by the camera key quickly. The active viewfinder image appears on your phone’s screen: Press left soft key to view pictures. Press Take to take photos. Press right soft key to view Options menu. 2 Point the camera lens at the photo subject, then press TAKE to take a photo. Press Scroll left and right to zoom in and out. Press Options to open the OPTIONS menu (see “adjust camera settings”). 3 Press Save to save the photo. or Press SEND to save the photo and go to the CREATE PICTURE MESSAGE screen. or Press Erase to delete the photo and return to active viewfinder. adjust camera settings When the camera is active, press Options to open the OPTIONS menu, which can include the following options: Resolution: Set resolution to 1280x1024, 640x480, 320x240, or Picture ID. Self timer: Set a timer (Off, 3 seconds, 5 seconds, or 10 seconds) for the camera to take a photo. Brightness: Adjust image brightness. White Balance: Adjust for different lighting. Shutter Sound: Activate a tone that plays when you take a photo. Color Effects: Select Normal, Antique, Black & White, or Negative. Multishot: Set the camera to take multiple photos with a single press of the camera key b. Fun Frame: Go to Fun Frames to select an amusing frame for your photo. send a multimedia (picture/video) message A multimedia message contains embedded media objects (possibly including photos, pictures, animations, sounds, voice records). You can send a multimedia message to other Verizon Wireless multimedia messaging-capable phones and to other email addresses. create & send message Find it: MENU, MESSAGING, New Msg then Picture Msg or Video Msg 1 Press keypad keys to enter a phone number, then press OK. or Press Add ..Contacts, then press OK. For each Contacts entry you want to add, scroll to the entry and press OK. Press Done when you finish adding entries. or Press Add ..Recent Calls, then press OK. For each call you want to add, scroll to the entry and press OK. Press Done when you finish adding entries. 2 Scroll to the Text entry area. 3 Press keypad keys to enter message text. 4 Scroll to the Picture entry area and press Pics. or Scroll to the Video entry area and press Videos. 5 Scroll to and highlight a picture, and press OK. or Scroll to and highlight a video clip to insert, and press OK. 6 If sending a Picture message and you want to insert a sound, scroll to the Sound entry area and press Sounds. Then scroll to a sound to insert and press OK. 7 Scroll to Subject. 8 Press keypad keys to enter the message subject. or Press Options, then scroll to Add Quick Text and press OK. Then select a Quick Text item as the message subject. 9 Press SEND to send the message. message options While creating a multimedia message, press Options to open the CREATE PICTURE MESSAGE menu, which can include the following options: Entry Mode: Select a text entry mode. Preview: View the current contents of the message. Add Quick Text: Quick Text is a prewritten message that you can quickly select and send. Your phone comes with several quick text messages, and you can create additional ones. Save As Draft: Save the message to the Drafts folder. Priority Level: Set to High or Normal. Validity Period: Specify the length of time the message remains in the Outbox folder. Deferred Delivery: Send the message later, at a time and date that you specify. Remove Picture, Remove Sound, Remove VCard: Remove a multimedia object from the message. Add Slide: Add a slide (page) to the message so you can add more text, a picture, or a sound. Add To Contacts: Add the message recipient to your Contacts. receive a multimedia (picture/video) message When you receive a multimedia message, your phone displays the envelope icon (message waiting) indicator and a New Message notification, and sounds an alert. Open the flip and press View Now to view the message immediately or View Later to save it in your Inbox for viewing later. To view messages in your Inbox: Find it: MENU, MESSAGING then Inbox 1 Scroll to the desired message. 2 Press Open to open the message. Your phone first displays the picture, then the message. Multimedia messages that you receive can contain different media objects: • Photos, pictures, and animations are displayed as you read the message. • A sound file begins playing when its slide is displayed. Use the volume keys to adjust the volume as the sound file plays. • To open an attachment, highlight the file indicator/filename and press VIEW (image file type), PLAY (sound file), or OPEN (vObject such as a Contacts or datebook entry, or unknown file type). download pictures Find it: MENU, GET IT NOW then Picture & Video 1 Scroll to Get New Pictures and press OK. 2 With Get New App highlighted, press OK to connect to Get It Now. Note: Normal airtime and/or carrier usage charges may apply. download V CAST videos Find it: MENU, GET IT NOW then Picture & Video Scroll to V CAST Video and press OK. Normal airtime and/or carrier usage charges may apply. manage memory You can store multimedia content such as songs and photos on your phone’s internal memory or on a removable microSD (TransFlash) memory card. install memory card 1 Press and hold POWER for a few seconds to turn off your phone. 2 Press in the battery door release latch and remove the battery door. 3 Slide the memory card completely into the card slot (so that only part of the card is visible). 4 Replace the battery and the battery door. set memory for multimedia content You set whether multimedia content that you download or create with your phone’s camera is stored in phone memory or on the memory card. Find it: MENU, SETTINGS & TOOLS, Memory then Save Options 1 Scroll to Pictures, Videos, or Sounds, and press OK. 2 Scroll to Phone Memory or Card Memory and press OK. view memory information Find it: MENU, SETTINGS & TOOLS then Memory Select Phone Memory or Card Memory and press OK. move files from phone to memory card You can move files (such as pictures and photos, video clips, and sound and music files) from your phone to the memory card to free up phone memory. Note: Moving a file to the memory card deletes the original from phone memory. To move photos or video clips: Find it: MENU, GET IT NOW then Picture & Video 1 Open the appropriate list (My Pictures or My Videos). A memory card icon in the thumbnail picture for a Picture indicates that the Picture is stored on the memory card. A memory card icon beside a Video file name indicates that the Video is stored on the memory card. A lock in the thumbnail picture for a Picture indicates that the Picture came preloaded on your phone and cannot be moved to the memory card. If the Picture or Video is not marked with a memory card icon, the Picture or Video is stored on the phone. 2 Scroll to the file you want to move and press Options. 3 Select Move and press OK. Your phone asks if you want to move the file. 4 Select Yes and press OK to confirm that you want to move the file. To move an audio clip that you recorded: Find it: MENU, GET IT NOW, Music & Tones then My Sounds A memory card icon beside the file name of an audio clip indicates that the audio clip is stored on the memory card. If the file name is not marked with a memory card icon, the audio clip is stored on the phone. 1 Scroll to the file you want to move and press Options. 2 Select Move and press OK. Your phone asks if you want to move the file. 3 Select Yes and press OK to confirm that you want to move the file. Bluetooth® connections Your phone supports Bluetooth wireless connections. You can connect your phone to a Bluetooth headset or car kit. Your phone currently supports the following Bluetooth profiles: • Headset • Handsfree Car Kit (optional Motorola Original accessory) • Dial Up Networking (DUN) • Serial Port Profile (SPP) • OBEX profiles—OPP For more information about Bluetooth wireless connections supported by this device, go to FAQs www.verizonwireless.com/bluetooth. For information on vehicle compatibility, go to www.verizonwireless.com/bluetoothchart to view the Bluetooth compatibility chart. Note: All multimedia (video player, audio player, shutter tones, V CAST) will play from the speakerphone when your phone is connected to another Bluetooth device. For maximum Bluetooth security, you should always pair Bluetooth devices in a safe, private environment. turn Bluetooth power on/off Find it: MENU, SETTINGS & TOOLS then Bluetooth Press the left soft key to turn Bluetooth power On or Off. Note: To extend battery life, set Bluetooth power to Off when not in use. However, if you turn Bluetooth power Off, your phone will not connect to accessories until you turn Bluetooth power On and reconnect to the accessories. pair with headset, handsfree device, or PC Before you try to connect to another Bluetooth device, make sure your phone’s Bluetooth power is On and the device is in pairing mode (see the user guide for the device you are attempting to pair with). You cannot perform pairing while your phone is connected to another device. To pair your phone to a headset accessory, handsfree car kit, or PC that supports Bluetooth wireless connections: Find it: MENU, SETTINGS & TOOLS, Bluetooth then Add New Device If your Bluetooth power is not turned on, your phone will prompt you to turn it on. 1 Select Add New Device and press OK. Your phone displays a list of device(s) located within range of the phone. If your phone is already connected to a device, your phone lists that device and identifies it with a > (in-use indicator). 2 Scroll to a device in the list of devices that your phone found. 3 Press Pair to connect the device. 4 If the device requests permission to bond with your phone, select YES and enter the device PIN code to create a secure connection with the device. (The PIN code is typically set to 0000.) Note: See the instructions that came with your handsfree device for the device’s PIN code and other information about the device. When the connection is made, the Bluetooth indicator or a Bluetooth message displays in the home screen. Note: Once a connection is established with a device, no other device can connect to your phone until the currently connected device is disconnected. cable connections You can use a USB cable to connect your phone with a PC. If you use a USB cable connection: • You must use the cables included with the Motorola Original™ data kit (see the data kit user’s guide for more information). • Make sure to connect the phone to a high-power USB port on your computer (not a low-power one such as the USB port on your keyboard or bus-powered USB hub). Typically, USB high-power ports are located directly on your computer. Note: If you connect your phone to a low-power USB port, the computer may not recognize your phone. • Make sure both your phone and the computer are turned on. TTY operation You can use an optional TTY device with your phone to send and receive calls. You must plug the TTY device into the phone’s headset jack and set the phone to operate in one of three TTY modes. Note: Use a TSB-121 compliant cable (provided by the TTY manufacturer) to connect the TTY device to your phone. If the cable has a 2.5mm jack, you will also need a Motorola Original™ 2.5mm-to-EMU TTY adapter to attach the jack to the phone. Note: Set the phone to level 4 (middle setting) for proper operation. If you experience a high number of incorrect characters, adjust the volume as needed to minimize the error rate. Note: For optimal performance, your phone should be at least 12 inches (30 centimeters) from the TTY device. Placing the phone too close to the TTY device may cause high error rates. set TTY mode When you set your phone to a TTY mode, it operates in that mode whenever the TTY device is connected. Find it: MENU, SETTINGS & TOOLS, Call Settings then TTY Mode TTY Mode can include the following options: TTY Full: Transmit and receive TTY characters. TTY + Talk: Receive TTY characters but transmit by speaking into microphone. TTY + Hear: Transmit TTY characters but receive by listening to earpiece. TTY Off: All TTY modes are turned off. When your phone is in a TTY mode, it displays the international TTY mode, the international TTY symbol, and the mode setting, during an active TTY call. return to voice mode To return to standard voice mode, select TTY OFF from the TTY Mode menu. basics home screen The home screen is displayed when you are not on a call or using the menu. You must be in the home screen to dial a phone number. The MENU label in the bottom center of the display shows that you can press the center key s to enter the main menu. Labels at the bottom corners of the screen show the current soft key functions. Press the left or right soft key to perform the function indicated by the left or right soft key label. Your phone displays status indicators: System Status Indicators The following table describes the indicators your phone can display: antenna, EV1X, battery strength: Signal Strength Indicator 1x-EVDO indicator shows when phone is in 1x-EVDO coverage area (necessary for V CAST services). 1X indicator shows when phone is in 1x-RTT coverage area. Vertical bars show the strength of the network connection. Roaming Indicator Indicates phone is roaming off your home network. SSL Indicator Indicates application verification is via SSL during a download session. Data Call, Tethered, or Embedded WAP/BREW Application Indicator Shows during data call, tethered mode, or WAP/BREW application. Dormant Indicates phone is dormant and PPP session is active. No Service Indicator Phone is in area with no service coverage. TTY Indicator Phone is in TTY mode. Voice Call Indicator Shows during an active voice call. E911 Indicator Indicates E911 is On. Location On Indicator Indicates Location is set to On. Battery Level Indicator Shows battery strength. The more bars, the greater the charge. All Sounds Off Indicates Master Volume is set to Off. Alarm Only Indicates Master Volume is set to Alarm Only. Vibrate On Indicates Master Volume is set to Vibrate On. Speakerphone Indicates speakerphone is on. Missed Call Indicates a missed call. Message Indicator Shows when you receive a new message. Calendar Event Shows number of calendar appointments. New Voicemail Shows when a voicemail message is received. Alarm On Shows when an alarm has been set. Bluetooth Connection Active Your phone is paired to another Bluetooth device. navigation key Use the navigation key to scroll up, down, left, or right through the menu system. Press the center key s to select a highlighted menu item. menus From the home screen, press MENU to enter the main menu. The following icons represent features that may appear in the main menu. GET IT NOW* [arrow pointing to circle] MESSAGING [mailbox] CONTACTS [address book] RECENT CALLS [vibrating phone] SETTINGS & TOOLS [hammer and wrench] * Optional network/subscription dependent feature menu shortcuts From the home screen, you can use the navigation key as a shortcut key: up: Mobile Web down: Calendar left: Music & Tones right: GET IT NOW* You can display the menu icons shown above in the home screen. Tip: From the main menu, you can quickly select a menu feature by pressing the number key associated with that feature. For example, from the SETTINGS & TOOLS menu, press 5 to select Display Settings. select feature option When you select certain features, your phone displays a list of items or options that you can select. For example, when you view the dialed calls list, you can select an entry and perform additional tasks on that entry: • Press Scroll to scroll up or down to highlight the option you want. • In a numbered list, press a number key to highlight the option. • In an alphabetized list, press a key repeatedly to cycle through the letters on the key and highlight the closest matching list option. • When an option has a list of possible values, press Scroll left or right to scroll through and select a value. • When an option has a list of possible numeric values, press a number key to set the value. enter text Some features require you to enter information. The following is a sample of a screen for Contacts entry information. Highlighted Option - John Smi Press Scroll to scroll to more options. Press left soft key to change entry mode. Press Scroll to save entry information. The message center lets you compose and send text messages. Cursor indicates insertion point. Press left soft key to view Add sub-menu. Press right soft key to view Options sub-menu. Press Scroll to send message. text entry modes Multiple text entry modes make it easy for you to enter names, numbers, and messages. The mode you select remains active until you select another mode. From the CREATE TXT MSG screen, press Options, then select Entry Mode to select an entry mode. From the EDIT CONTACT screen, press Abc to select an entry mode. You can select one of the following entry modes: iTAP English: Let the phone predict each word (in English) as you press keys. iTAP Spanish: Let the phone predict each word (in Spanish) as you press keys. Abc: Enter letters and numbers by pressing a key one or more times, first character of a sentence in uppercase. ABC: Enter letters and numbers by pressing a key one or more times, all characters in uppercase. 123: Enter numbers only. Symbols: Enter symbols. capitalization Press and hold * in any text entry screen to toggle capitalization options: abc =no capital letters ABC = all capital letters tap mode From a text entry screen, specify Tap mode by pressing Abc, then selecting Abc or ABC. This is the standard mode for entering text on your phone. Regular Tap mode cycles through the letters and numbers of the key you press. 1 Press a key one or more times to select a letter, number, or symbol. 2 Enter the remaining characters. Tip: Press # to insert a space. When you enter text with Tap mode, the soft key functions change. Character displays at insertion point. Press left soft key to change the text entry mode. Press right soft key to open Options menu. Press Scroll to send message. tap mode text entry rules • Press a key repeatedly to cycle through its characters. • Press Scroll left or right to move the flashing cursor to the left or right in a text message. • If you enter or edit information and do not want to save the changes, press POWER to exit without saving. iTAP® mode From a text entry screen, specify iTAP mode by pressing Abc, then selecting iTAP English or iTAP Spanish. iTAP software provides a predictive text entry method that lets you enter a word using one key press per letter. This can be faster than Tap mode, because your phone combines the key presses into common words. When you enter three or more characters in a row, your phone may guess the rest of the word. For example, if you enter prog, you might see: This is a prog ram Press Scroll right to accept program. Enter a space after prog to keep only prog. If you want a different word (such as progress), continue pressing keypad keys to enter the remaining characters. enter words 1 Press keys (one press per letter) to begin entering a word. As you type, your phone automatically shows additional letters that form a suggested combination. 2 Scroll up to view other possible combinations, and highlight the combination you want. 3 Press Scroll right to enter the highlighted combination when it spells a word. A space is automatically inserted after the word. If you enter a word that your phone does not recognize, the phone stores it to use as one of your word options. When you fill memory space for unrecognized words, your phone deletes the oldest words to add new words. numeric mode From a text entry screen, specify Numeric mode by pressing the Abc key, then selecting 123. Press keypad keys to enter the numbers you want. When you finish entering numbers, press the 123 key to switch to another entry method. symbol mode From a text entry screen, specify Symbols mode by pressing Abc, then selecting Symbols. Scroll to the desired symbol on the SYMBOLS screen, then press OK to select it. Press Next on the SYMBOLS screen to page down to the next set of symbols, and press Prev to page up to the previous set. delete letters & words Place the cursor to the right of the text you want to delete, then: • Press CLR to delete one letter at a time. • Hold CLR to delete the entire message. external screen When you close your phone, the external screen shows the time, status indicators, and notifications for incoming calls and other events. handsfree speaker Note: You must open your phone’s flip to activate the speakerphone. Your phone’s integrated handsfree speaker allows you to talk to another party without holding the phone to your ear. turn on/off To activate the speakerphone during a call, press and hold the smart/speaker-phone key. You will see Spkrphone On and the speakerphone indicator, and hear a soft audio alert. To end the call, press End Call or press POWER. You will see Call Ended and hear a soft audio alert. Note: Closing the flip while using the speakerphone does not end the call. The speakerphone remains on until you press the smart/speakerphone key again or turn off the phone. Note: The handsfree speaker is disabled when you connect your phone to a handsfree car kit or headset accessory. use with flip closed 1 Open your phone’s flip. 2 Press and hold the smart/speakerphone key to turn on the speakerphone. 3 Enter the number and press SEND. 4 When the call is connected, close the flip, and continue your conversation. 5 To end the call, press and hold the smart/speakerphone key. You will see Call Ended and hear a soft audio alert. standalone mode Note: Consult airline staff about the use of Standalone Mode in flight. Turn off your phone whenever instructed to do so by airline staff. Standalone mode turns off your phone’s calling features in locations where wireless phone use is prohibited. You can not make or receive calls in standalone mode, but you can use your phone’s other non-calling features. Find it: MENU, SETTINGS & TOOLS, Phone Settings then Standalone Mode Your phone indicates that Standalone Mode is set to On with indicators and a message on the home screen: change a code, PIN, or password Your phone’s four-digit unlock code is originally set to the last four digits of your phone number, and the six-digit security code is originally set to 000000. Your service provider may reset these codes before you receive your phone. If your service provider has not reset these codes, you should change them to prevent others from accessing your personal information. The unlock code must contain four digits, and the security code must contain six digits. To change a code or password: Find it: Press MENU, SETTINGS & TOOLS, Phone Settings, Security then New Passwords Select the type of code to change, enter the old code, then enter the new code. lock/unlock phone You can lock your phone manually or set the phone to lock automatically whenever you turn it off. To use a locked phone, you must enter the unlock code. A locked phone still rings or vibrates for incoming calls or messages, but you must unlock it to answer. You can make emergency calls on your phone even when it is locked. lock Find it: MENU, SETTINGS & TOOLS, Phone Settings, Security, Phone Lock then Lock Now or Automatic Lock Both Phone Lock options require you to enter the unlock code before completing your selection. unlock At the Enter Unlock Code prompt, enter your four-digit unlock code and press the Ok key. if you forget a code, PIN, or password Note: Your phone’s four-digit unlock code is originally set to 1234 or to the last four digits of your phone number. The six-digit security code is originally set to 000000. If you forget your security code, contact your service provider. customize sounds settings You can set your phone to signal incoming calls or other events by playing specific ringtones or by vibrating. master volume Find it: MENU, SETTINGS & TOOLS, Sounds Settings then Master Volume 1 Scroll up or down to the desired setting: High, Med High, Med, Med Low, Low—Your phone rings for incoming calls and other events, depending on the detail settings. Vibrate Only—The phone vibrates to indicate an incoming call. Alarm Only—Your phone plays an audible alarm to alert you to events. You are not able to change detail settings for events. All Sounds Off—The phone does not alert you to incoming calls or other events. 2 With the desired setting highlighted, press SET. 3 Press POWER to return to the home screen. sounds for calls, events, & alerts Note: Master Volume must be set to High, Med High, Med, Med Low, or Low. Set sounds for calls: Find it: MENU, SETTINGS & TOOLS, Sounds Settings then Call Sounds 1 Scroll to Call Ringtone and press OK, then scroll to a desired ringtone and press OK. Note: Press the left soft key to preview the ringtone. or Scroll to Call Vibrate and press OK, then scroll to On or Off and press OK. 2 Press POWER to return to the home screen. Set sounds for events (such as incoming messages) or alerts: Find it: MENU, SETTINGS & TOOLS, Sounds Settings then Alert Sounds 1 Scroll to TXT Message, PIX-FLIX Msg, or Voicemail Msg, and press OK (s). 2 Scroll to Tone and press OK, then scroll to a desired ringtone and press OK. Note: Press the left soft key to preview the ringtone. or Scroll to Vibrate and press OK, then scroll to On or Off and press OK. or Scroll to Reminder and press OK, then scroll to Once, Every Minutes, Every 15 Minutes, or Off, and press OK. (For all settings but Off, your phone plays an audible beep at the interval you set.) 3 Press POWER to return to the home screen. get ringtones Find it: MENU, GET IT NOW, Music & Tones then Get New Ringtones 1 On the GET NEW RINGTONES screen, scroll to Get New App and press OK (s). Your phone connects to a Web site with ringtone collections. Follow the prompts on the screen to browse ringtone lists and to select and download a ringtone. 2 Press POWER to return to the home screen. talking phone settings You can set your phone to speak aloud the numbers of the keypad keys when you press them: Find it: MENU, SETTINGS & TOOLS, Sounds Settings, Talking Phone then Keypad Digits You can also set your phone to speak aloud the name of Contacts entries when you highlight the entries in the CONTACT LIST: Find it: MENU, SETTINGS & TOOLS, Sounds Settings, Talking Phone then Contact List Entries answer options You can use these alternative methods to answer an incoming call. Flip Open: answer by opening the flip Any Key: answer by pressing any key Send Only: answer by pressing SEND only Auto Answer: automatically answer incoming call (works with headset, Bluetooth connections & when phone operating as speakerphone) To activate or deactivate an answer option: Find it: MENU, SETTINGS & TOOLS, Call Settings then Answer Options wallpaper You can set a photo, picture, or animation as a wallpaper image for both of your phone’s screens (main screen—the screen you see with the flip open—and external screen). Find it: MENU, SETTINGS & TOOLS, Display Settings then Wallpaper 1 Select Main Screen or Front Screen (for the external screen). 2 Scroll to the picture in MY PICTURES that you want and press OK. or Press Options, then select Take new picture to take a new photo to use as a wallpaper, or select Picture Place to select a picture from your PIX Place, or select Get New to go to GET NEW PIX and download a picture. or To turn off the wallpaper, scroll to the blank (white) screen in MY PICTURES and press OK. 3 Press POWER to return to the home screen. screen saver You can set a photo, picture, or animation as a screen saver image for both of your phone’s screens (main screen—the screen you see with the flip open—and external screen). The screen saver image displays when no activity is detected for a specified time period. Find it: MENU, SETTINGS & TOOLS, Display Settings then Screensaver 1 Select Main Screen or Front Screen (for the external screen). 2 Scroll to the picture in MY PICTURES that you want and press OK. or Press Options, then select Take new picture to take a new photo to use as a wallpaper, or select Picture Place to select a picture from your PIX Place, or select Get New to go to GET NEW PIX and download a picture. or To turn off the screen saver, scroll to the blank (white) screen in MY PICTURES and press OK. 3 Press POWER to return to the home screen. backlight Set the amount of time that your phone’s main screen (the screen you see with the flip open) and keypad backlights remain on, or turn off backlights to extend battery life. Find it: MENU, SETTINGS & TOOLS, Display Settings then Backlight brightness Set the brightness of your phone’s main screen (the screen you see with the flip open). Find it: MENU, SETTINGS & TOOLS, Display Settings then Brightness AGPS & your location Note: This Motorola mobile phone incorporates Assisted Global Positioning System (AGPS) technology that can be used by emergency services to help determine a user’s location. This functionality is required by law and cannot be deactivated. However, AGPS technology also can be used with certain location-based software applications— for example, to provide driving directions— which may track and monitor a user’s location. Users who prefer not to permit such tracking and monitoring should avoid using such applications. Your phone uses the Automatic Location Information (ALI) feature, along with AGPS satellite signals, to tell the network where you are physically located. When ALI is set to Location On, your phone displays the ALI on indicator. Services may use your known location to provide useful information (for example, driving directions, or the location of the nearest bank). Your phone prompts you when the network or a service asks for your location. You can refuse at this point. When ALI is set to 911 Only, your phone displays the ALI off indicator, and the phone does not send location information unless you call the emergency phone number (such as 911). To view or change the location transmission status of your phone during a call: Find it: MENU, SETTINGS & TOOLS, Phone Settings then Location 1 If necessary, enter your phone’s four-digit unlock code to access the LOCATION menu. 2 Scroll to Location On or 911 Only. 3 Press OK to select the setting. AGPS limitations & tips Your phone uses Assisted Global Positioning System (AGPS) satellite signals to estimate your location. If your phone cannot find strong satellite signals, your AGPS might be slower, less accurate, or it might not work at all. AGPS provides only an approximate location, often within 150 feet (45 meters) but sometimes much farther from your actual location. To improve AGPS accuracy: • Go outside and away from underground locations, covered vehicles, structures with metal or concrete roofs, tall buildings, and foliage. Indoor performance might improve if you move closer to windows, but some window sun shielding films can block satellite signals. • Move away from radios, entertainment equipment, and other electronic devices that might interfere with or block AGPS satellite signals. • If your phone has a retractable antenna, extend the antenna. • Hold your phone away from your body, and point the phone antenna toward the sky. Do not cover the antenna area with your fingers. AGPS uses satellites controlled by the U.S. government and subject to changes implemented in accordance with the Department of Defense AGPS user policy and the Federal Radio Navigation Plan. These changes might affect AGPS performance. calls redial a number 1 Press SEND to view the dialed calls list. 2 Scroll to the entry you want to call. 3 Press SEND to redial the number. automatic redial When you receive a busy signal, your phone displays Call Failed, Number Busy. With automatic redial, your phone automatically redials the number for four minutes. When the call goes through, your phone rings or vibrates one time, displays Redial Successful, and then connects the call. You must turn on automatic redial to use the feature. To turn automatic redial on or off: Find it: MENU, SETTINGS & TOOLS, Call Settings then Auto Retry When automatic redial is turned off, you can manually activate the feature to redial a phone number. When you hear a fast busy signal and see Call Failed: Press SEND or RETRY to activate automatic redial. emergency calls Your service provider programs one or more emergency phone numbers, such as 911, that you can call under any circumstances, even when your phone is locked. Note: Emergency numbers vary by country. Your phone’s preprogrammed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues. 1 Enter the emergency number. 2 Press SEND to call the emergency number. use AGPS during emergency call When you make an emergency call, your phone can use Assisted Global Positioning System (AGPS) satellite signals to tell the emergency response center your approximate location. The AGPS feature has limitations, so always tell the emergency response center your best knowledge of your location. Remain on the phone for as long as the emergency response center instructs you. AGPS might not work for emergency calls: • Your phone’s AGPS feature must be turned on. • Your local emergency response center might not process AGPS location information. For details, contact your local authorities. For best results: • Go outside and away from underground locations, covered vehicles, structures with metal or concrete roofs, tall buildings, and foliage. Indoor performance might improve if you move closer to windows, but some window sun shielding films can block satellite signals. • Move away from radios, entertainment equipment, and other electronic devices that might interfere with or block AGPS satellite signals. If your phone cannot find strong AGPS satellite signals, the location of the nearest cell tower in contact with your phone is automatically provided to the emergency response center. recent calls Your phone keeps lists of the last 60 calls you received and dialed, even if the calls did not connect. The lists are sorted from newest to oldest entries. The oldest entries are deleted as new entries are added. Shortcut: Press SEND from the home screen to view the All Calls list. Find it: MENU then RECENT CALLS 1 Scroll to Missed, Received, Dialed, or All. 2 Press OK to select the list. 3 Scroll to an entry. 4 Press SEND to call the entry’s number. or Press Message to send a message to the entry’s number. or Press OPEN to view entry details. or Press Options to open the Options menu to perform other actions on the entry. The Options menu can include the following options: Save: Create a Contacts entry with the number in the No. field. Details: Display contact information. Erase: Delete the selected entry (if the entry has not been locked). Lock: Lock the entry to prevent it from being deleted, unlock to allow deletion. Erase All: Delete all unlocked entries. View Timers: Go to the View Timers screen. return unanswered calls Your phone keeps a record of your unanswered calls, and displays the missed call indicator and X Missed Calls, where X is the number of missed calls. 1 Press VIEW to see the received calls list. 2 Scroll to the call you want to return. 3 Press SEND to make the call. attach a number While dialing (with digits visible on the screen), press Options, then scroll to and select Attach Number, attach a number from Contacts or the recent calls list. speed dial Each Contacts entry is assigned a unique speed dial number. Tip: To see an entry’s speed dial number, press MENU, CONTACTS then Contact List, scroll to the entry, and press View. The speed dial number is displayed with the lightning bolt icon. To speed dial a Contacts entry: 1 Enter the speed dial number for the entry you want to call. 2 Press # to submit the number. 3 Press SEND to call the entry. Tip: Use 1-touch dial for quick calling! Call speed dial entries 1 through 9 by pressing and holding the single-digit speed dial number for one second. voicemail Voicemail messages that you receive are stored on the network. To listen to messages, call your voicemail phone number. Note: Your service provider may include additional information about using this feature. listen to messages Find it: MENU, MESSAGING then VoiceMail Press send key to call your voicemail phone number. If no voicemail number is stored, your phone prompts you to store a number. in-call options During an active call, press the OPTIONS key to access these options: Contacts TTY Set-up Messaging Phone Info Connect Bluetooth Recent Calls Location other features advanced calling restrict calls Restrict outgoing or incoming calls: MENU, SETTINGS & TOOLS, Phone Settings, Security then Restrict Calls When prompted, enter the unlock code and press Ok. Then select Outgoing Calls or Incoming Calls and press Change. Scroll to Allow and press Change, then select All, None, or Contacts. insert special characters While entering a number, press Options and select one of the following: Attach Number—Attach a number from Contacts or the recent calls list. Insert Pause—Your phone waits until the call connects before it dials the next digit(s) in the series. Insert Wait—Your phone waits until the call connects, then prompts you for confirmation before it dials the next digit(s). Send Message—Send a message to the number you are entering. DTMF tones Your phone can send Dual Tone Multi Frequency (DTMF) tones for calling card calls or to navigate automated systems (such as banking by phone). Setting up DTMF tones: MENU, SETTINGS & TOOLS, Call Settings then DTMF Tones Select Normal or Long. Send DTMF tones during a call: Press number keys. send text message MENU, MESSAGING, New Msg then ..TXT Msg Press Options to perform other actions on the message. E-mail Access your internet e-mail account to exchange -email from your phone. Mobile IM Access your internet Instant Messaging account to exchange messages in real time with family and friends. Chat Access your internet chat account to chat in real time with family and friends. store message objects Go to a multimedia message slide and press Options, then select Save Picture or Save Sound. view sent messages View sent messages: MENU, MESSAGING then Sent Scroll to the message you want to view and press Open. Press Options to perform other actions on the message. read received messages MENU, MESSAGING then Inbox Scroll to the message you want to read and press Open. Press Options to perform other actions on the message. drafts View messages saved in Drafts folder: MENU, MESSAGING then Drafts Scroll to the message you want to view and press Open. To edit the message, press EDIT. To delete the message, press Erase. Press Options to perform other actions on the message. erase messages Delete all messages, or delete only messages from the Inbox, Drafts folder, or Sent folder: MENU then MESSAGING Press Options, then scroll to Erase Inbox, Erase Drafts, Erase Sent, or Erase All, and press OK. contacts create entry MENU, CONTACTS then New Contact view contact MENU, CONTACTS then Contact List To view an entry, scroll to the entry and press VIEW. To perform other actions on the entry, press Options. edit entry MENU, CONTACTS then Contact List Scroll to the entry and press Edit. erase entry MENU, CONTACTS then Contact List Scroll to the entry and press Options, then scroll to Erase and press OK. assign picture to entry When you assign a picture to a Contacts entry, your phone displays that picture when you receive a call from the entry. MENU, CONTACTS then Contact List Scroll to the entry and press Edit. Scroll to Picture and press Set to go to My Pictures. Scroll to the desired picture and press OK. assign ringtone to entry When you assign a ringtone to a Contacts entry, your phone plays that ringtone when you receive a call from the entry. MENU, CONTACTS then Contact List Scroll to the entry and press Edit. Scroll to Ringtone and press Set to go to the CALL RINGTONE menu. Scroll to the desired ringtone and press OK. Note: Master Volume must be set to High, Med High, Med, Med Low, or Low. download ringtone for entry You can download a ringtone and assign it to a Contacts entry. When you receive a call from that entry, your phone plays that ringtone MENU, CONTACTS then Contact List Scroll to the entry and press Edit. Scroll to Ringtone and press Set to go to the CALL RINGTONE menu. Select Get New App, then proceed to download and save a ringtone. set speed dial number Assign a speed dial number to a Contacts entry: MENU, CONTACTS then Contact List Scroll to the entry and press Edit. Scroll to the number to be assigned a speed dial number and press Options, then scroll to Set Speed Dial and press OK. set default number for entry Set the default number for a Contacts entry with multiple numbers: MENU, CONTACTS then Contact List Scroll to the entry and press Edit. Scroll to the number to be set as the default number and press Options, then scroll to Set As Default and press OK. add entries to group Tip: You can add a Contacts entry to a group while editing that entry by scrolling to Group and pressing Set. MENU, CONTACTS then Groups Scroll to the group name and press Options, then scroll to Add and press OK. On the Add Contacts screen, scroll to each contact you want to add and press OK. When you are finished adding contacts to a group, press Done. When you send a message to a group list, the message goes to all entries in that group. add group Add a new group as an entry on the Groups screen: MENU, CONTACTS then Groups Press New. Enter the name for the new group and press SAVE. When you send a message to a group list, the message goes to all Contacts entries in that group. call contact MENU then CONTACTS Scroll to Contact List and press OK, then scroll to the entry you want to call and press SEND. personalizing features voice recognition Your phone’s voice recognition feature [1] enables you to place calls and complete other actions by speaking commands to your phone. 1 Press and release the voice key on the right side of the phone. Your phone displays and speaks Please say a command, followed by a list of voice commands. 2 Say one of the commands listed in the following table. Your phone performs the corresponding action. [1] Voice recognition feature powered by VoiceSignal v2.1. voice command Call Place a call to: • a Contacts entry whose Name you speak or • a phone number you speak Tip: When speaking the name of a Contacts entry, say the name exactly as it is listed in the entry. For example, to call the mobile number for a Contacts entry named Bill Smith, say “Call Bill Smith mobile.” (If the entry includes only one number for Bill Smith, say “Call Bill Smith.”) Tip: Speak numbers at a normal speed and volume, pronouncing each digit distinctly. Avoid pausing between digits. voice command Send Send a text message or multimedia message. Say “Send text” or “Send picture,” then: • the Name of a Contacts entry or • a phone number Lookup Look up a Contacts entry by speaking the entry’s Name. Go To Access the menu or function you specify: Voicemail, Camera, Redial, Received Calls voice command Check View status of the Item you say: Status—coverage, signal strength, and battery charge Voicemail—new voicemail messages Messages—new received text or multimedia messages Missed Calls—incoming calls that you did not answer Time—time and date Battery—battery charge Signal Strength—signal strength Volume—current volume level My Account Launch Mobile Web and display your account options voice command Help View Voice Command help information voice recognition settings To modify voice recognition settings: 1 Press and release the voice key on the right side of the phone. 2 Press Settings. 3 Scroll to the desired option and press OK: Choice Lists If your phone is not sure that it has correctly identified a name or number that you speak, it can display up to three choices and prompt you to confirm the correct one. You can control when choice lists appear: Automatic—Display a list of choices from multiple alternatives. Always On—Always display a list of choices when there are multiple alternatives. Always Off—Never display a choice list. The phone chooses from the best alternatives. Sensitivity This setting allows you to fine tune the phone’s ability to recognize voice commands. If sensitivity is too strict, your phone often rejects voice commands and displays “Please repeat ...” or “No match found.”. Adjust the Sensitivity setting toward Reject Less. If sensitivity is too forgiving, you often experience false activations (indicating that the phone detects a wrong match). Adjust the Sensitivity setting toward Reject More. Digit Dialing Adapt digit dialing to your voice: Adapt Digits—Adapt digits to improve recognition of spoken phone numbers. Adaptation takes about 60 seconds. Reset Digits—Erase any digital adaptation you did previously and reset digit recognition to the factory default. If you have not adapted digits, this option is grayed out (not available). Sound Customize the voice recognition interface by turning playback on or off for prompts, names, and numbers. You can also adjust the speed and volume of name playback. Prompts—Turn playback on or off for prompts such as “Please say a command.” Digits—Turn playback on or off for digits (for example, when confirming a phone number), Names—Turn playback on or off for names. Name Settings—Adjust speed and volume of name playback. To access additional information for a setting you have selected, press INFO. key volume MENU, SETTINGS & TOOLS, Sound Settings then Keypad Volume Note: Master Volume must be set to High, Med High, Med, Med Low, or Low. power on/off sounds Set phone to play music clip when powered on or off: MENU, SETTINGS & TOOLS, Sound Settings then Power On/Off Note: Master Volume must be set to High, Med High, Med, Med Low, or Low. display themes Set the colors and styles of screens that your phone displays: MENU, SETTINGS & TOOLS, Display Settings then Display Themes menu language MENU, SETTINGS & TOOLS, Phone Settings then Language create banner Create a heading to display on your home screen: MENU, SETTINGS & TOOLS, Display Settings then Banner show or hide menu icons Show or hide menu feature icons in the home screen: MENU, SETTINGS & TOOLS, Phone Settings and Shortcut Key Scroll to and select Icons Mode, then select Show or Hide. change home keys Change menus selected when you press the navigation keys in the home screen: MENU, SETTINGS & TOOLS, Phone Settings and Shortcut Key Select Up Key, Down Key, Left Key, or Right Key, then scroll to and select the menu you want to assign to that key. call times & data volumes Network connection time is the elapsed time from the moment you connect to your service provider’s network to the moment you end the call by pressing POWER. This time includes busy signals and ringing. The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your service provider. For billing information, please contact your service provider directly. view call times MENU, RECENT CALLS and View Timers Scroll to Last Call, All Calls, Received Calls, Dialed Calls, or Lifetime Calls, and press OK. view roaming times MENU, RECENT CALLS, View Timers then Roaming Calls set in-call timer MENU, SETTINGS & TOOLS, Sound Settings, Service Alerts and Minute Beep view data volumes MENU, RECENT CALLS and View Timers Scroll to Transmit KB, Received KB, Total KB, or Lifetime Data Counter, and press OK. reset timer MENU, RECENT CALLS then View Timers Scroll to the desired timer and press Reset. view last reset MENU, RECENT CALLS, View Timers then Last Reset handsfree Note: The use of wireless devices and their connections accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. accessory volume settings (car kit or headset) Adjust volume of headsets or car kit accessories that are enabled for Bluetooth connections: During an active call, press your phone’s up or down volume key. Bluetooth® wireless connections make phone visible to other device Allow an unknown Bluetooth device to discover your phone: MENU, SETTINGS & TOOLS, Bluetooth, Settings then Discovery Mode Scroll to On and press OK. connect to recognized device Connect to a recognized handsfree device: MENU, SETTINGS & TOOLS, Bluetooth then Add New Device Select the device. connect to handsfree device during a call Switch to a Bluetooth headset or car kit during a call: Press OPTIONS, then select Connect Bluetooth. Note: You cannot switch to a headset or car kit if you are already connected to a Bluetooth device. disconnect from device Scroll to Bluetooth and select Off. set Bluetooth power permanently on Set Bluetooth Power to be on whenever your phone is on: MENU, SETTINGS & TOOLS, Bluetooth then On set Bluetooth options MENU, SETTINGS & TOOLS, Bluetooth then Settings data & fax calls Note: For information on connecting your phone and a PC, see “Bluetooth® connections” and “cable connections”. data settings Specify call type for next call: MENU, SETTINGS & TOOLS, Call Settings then Data Settings Select Normal, Data Only, or Fax Only. send data or fax Connect your phone to the device, then place the call through the device application. receive data or fax Connect your phone to the device, then answer the call through the device application. network network settings View network information and adjust network settings: MENU, SETTINGS & TOOLS, Phone Settings then System Select Scroll to Set Mode and press OK. set service tones Set phone to beep each time the network registration status changes (for example, when you roam off network): MENU, SETTINGS & TOOLS, Sound Settings, Service Alerts then ERI set call drop alerts Set phone to beep whenever the network drops a call. (Because digital networks are so quiet, the call drop alert may be your only indication that a call has been dropped.) MENU, SETTINGS & TOOLS, Sound Settings, Service Alerts then Voice Call Drop set call connect alerts Set phone to beep whenever an outgoing call is connected. MENU, SETTINGS & TOOLS, Sound Settings, Service Alerts then Call Connect personal organizer add calendar appointment Add an event to the calendar: MENU, SETTINGS & TOOLS, Tools then Calendar Scroll to the desired date and press Add, then enter new event information. view calendar appointment MENU, SETTINGS & TOOLS, Tools then Calendar Scroll to the date of the scheduled appointment and press VIEW, then press VIEW again to view appointment details. set alarm MENU, SETTINGS & TOOLS, Tools then Alarm Clock turn off alarm Press Off or POWER. security features view world clock View current time in cities around the world: MENU, SETTINGS & TOOLS, Tools then World Clock Scroll left or right to the desired city. take notes Write notes to yourself: MENU, SETTINGS & TOOLS, Tools then Notepad calculator MENU, SETTINGS & TOOLS, Tools then Calculator change unlock & security codes MENU, SETTINGS & TOOLS, Phone Settings, Security then New Passwords Scroll to Unlock Code or Security Code and press Change. If prompted, enter the old code and press Ok. fun & games launch game or application Launch a Get It Now game or application: MENU then GET IT NOW Select Games or Tools on the Go, then select the game or application you want to launch. download game or application Download a Get It Now game or application: MENU then GET IT NOW Select Games or Tools on the Go, then select Get New App. Select a category, application, and pricing option. Normal airtime and/or carrier usage charges apply. Web sessions Select or create a Web session: From the idle display, press Scroll up to select MOBILE WEB. manage pictures MENU, GET IT NOW then Picture & Video Scroll to My Pictures and press OK to view a list of pictures. To view a picture, scroll to the picture title and press VIEW. Press Options to open the OPTIONS menu for My Pictures. Scroll to and select: Send, To PIX Place, Get New, Set As, Rename, Lock, Erase, Erase All, Slide Show, or Picture Info. Note: The OPTIONS menu includes different options for locked or preloaded images. manage video clips MENU, GET IT NOW then Picture & Video Scroll to My Videos and press OK to view a list of video clips. To play a video clip, scroll to the video clip title and press PLAY. Press Options to open the OPTIONS menu for My Videos. Scroll to and select: Send, To PIX Place, VCAST Video, Rename, Lock, Move, Erase, Erase All, Video Info or Trim. service & repairs If you have questions or need assistance, we’re here to help. Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-657-8909 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada). Specific Absorption Rate Data This model wireless phone meets the government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and by the Canadian regulatory authorities. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age or health. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and by the Canadian regulatory authorities is 1.6 W/kg. [1] Tests for SAR are conducted using standard operating positions accepted by the FCC and by Industry Canada with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station, the lower the power output. Before a phone model is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Industry Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) reported to the FCC and available for review by Industry Canada. The highest SAR value for this model phone when tested for use at the ear is 1.14 W/kg, and when worn on the body, as described in this user guide, is 1.56 W/kg. (Body-worn measurements differ among phone models, depending upon available accessories and regulatory requirements). [2] While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site: http://www.phonefacts.net or the Canadian Wireless Telecommunications Association (CWTA) Web site: http://www.cwta.ca [1.] In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. [2.] The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product. Important Safety and Legal Information Safety and General Information This section contains important information on the safe and efficient operation of your mobile device. Read this information before using your mobile device.* Exposure to Radio Frequency (RF) Energy Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits. Your Motorola mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy. Operational Precautions For optimal mobile device performance and to be sure that human exposure to RF energy does not exceed the guidelines set forth in * The information provided in this document supersedes the general safety information in user’s guides published prior to May 1, 2007. the relevant standards, always follow these instructions and precautions. External Antenna Care If your mobile device has an external antenna, use only a Motorola-supplied or approved replacement antenna. Use of unauthorized antennas, modifications, or attachments could damage the mobile device and/or may result in your device not complying with local regulatory requirements in your country. DO NOT hold the external antenna when the mobile device is IN USE. Holding the external antenna affects call quality and may cause the mobile device to operate at a higher power level than needed. Product Operation When placing or receiving a phone call, hold your mobile device just like you would a landline phone. If you wear the mobile device on your body, always place the mobile device in a Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not use a body-worn accessory supplied or approved by Motorola—or if you hang your mobile device from a lanyard around your neck—keep the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body when transmitting. When using any data feature of the mobile device, with or without an accessory cable, position the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body. Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our Web site at: www.motorola.com. RF Energy Interference/Compatibility Nearly every electronic device is subject to RF energy interference from external sources if inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances your mobile device may cause interference with other devices. Follow Instructions to Avoid Interference Problems Turn off your mobile device in any location where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight. Implantable Medical Devices If you have an implantable medical device, such as a pacemaker or defibrillator, consult your physician before using this mobile device. Persons with implantable medical devices should observe the following precautions: • ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the implantable medical device when the mobile device is turned ON. • DO NOT carry the mobile device in the breast pocket. • Use the ear opposite the implantable medical device to minimize the potential for interference. • Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place. Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your mobile device with your implantable medical device, consult your health care provider. Driving Precautions Check the laws and regulations on the use of mobile devices in the area where you drive. Always obey them. When using your mobile device while driving, please: • Give full attention to driving and to the road. Using a mobile device may be distracting. Discontinue use if you can’t concentrate on driving. • Use handsfree operation, if available. • Pull off the road and park before making or answering a call if driving conditions so require. • Do not place a mobile device in the airbag deployment area. Responsible driving practices can be found in the “Smart Practices While Driving” section in this user’s guide and/or at the Motorola Web site: www.motorola.com/callsmart. Note: The use of wireless phones while driving may cause distraction. Discontinue a call if you can’t concentrate on driving. Additionally, the use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. Operational Warnings Obey all posted signs when using mobile devices in public areas. Potentially Explosive Atmospheres Areas with potentially explosive atmospheres are often but not always posted and can include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders. When you are in such an area, turn off your mobile device, and do not remove, install, or charge batteries. In such areas, sparks can occur and cause an explosion or fire. Symbol Key Your battery, charger, or mobile device may contain symbols, defined as follows: Symbol Definition Triangle with exclamation mark: Important safety information follows. Fire crossed out: Do not dispose of your battery or mobile device in a fire. Recycling symbol: Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information. Crossed out wheelie bin: Do not throw your battery or mobile device in the trash. Li Ion BATT: Your mobile device contains an internal lithium ion battery. Umbrella being rained on: Do not let your battery, charger, or mobile device get wet. Triangle containing ear: Listening at full volume to music or voice through a headset may damage your hearing. Batteries and Chargers Caution: Improper treatment or use of batteries may present a danger of fire, explosion, leakage, or other hazard. For more information, see the “Battery Use & Battery Safety” section in this user’s guide. Choking Hazards Your mobile device or its accessories may include detachable parts, which may present a choking hazard to small children. Keep your mobile device and its accessories away from small children. Glass Parts Some parts of your mobile device may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using your mobile device until the glass is replaced by a qualified service center. Seizures/Blackouts Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing video games. These may occur even if a person has never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your physician before playing video games or enabling a flashing-lights feature (if available) on your mobile device. Discontinue use and consult a physician if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. It is always a good idea to hold the screen away from your eyes, leave the lights on in the room, take a 15-minute break every hour, and stop use if you are very tired. Caution About High Volume Usage Listening at full volume to music or voice through a headset may damage your hearing. Repetitive Motion When you repetitively perform actions such as pressing keys or entering finger-written characters, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. If you continue to have discomfort during or after such use, stop use and see a physician. Industry Canada Notice to Users Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device. See RSS-GEN 7.1.5. FCC Notice to Users The following statement applies to all products that have received FCC approval. Applicable products bear the FCC logo, and/or an FCC ID in the format FCC-ID:xxxxxx on the product label. Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(3). This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the receiver. • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Motorola Limited Warranty for the United States and Canada What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, messaging devices, and consumer and professional two-way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola-branded or certified accessories sold for use with these Products (“Accessories”) and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products (“Software”) to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories and Software purchased by consumers in the United States or Canada, which are accompanied by this written warranty: Products and Accessories Products Covered is followed by Length of Coverage Products and Accessories as defined above, unless otherwise provided for below. One (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below. Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap™ covers and cases. Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product. Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a wired connection. Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product. Consumer and Professional Two-Way Radio Accessories. Ninety (90) days from the date of purchase by the first consumer purchaser of the product. Products and Accessories that are Repaired or Replaced. The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer. Exclusions Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage. Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty. Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage. Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from coverage. Communication Services. Defects, damages, or the failure of Products, Accessories or Software due to any communication service or signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage. Software Software. Applies only to physical Ninety (90) days from defects in the media that embodies the date of purchase. the copy of the software (e.g. CD-ROM, or floppy disk) Exclusions Software Embodied in Physical Media. No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that is downloaded from the internet), is provided “as is” and without warranty. Who Is Covered? This warranty extends only to the first consumer purchaser, and is not transferable. What Will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software or applications added to your Product, Accessory or Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled. To avoid losing such data, software and applications please create a back up prior to requesting service. How to Obtain Warranty Service or Other Information USA Phones 1-800-331-6456 Pagers 1-800-548-9954 Two-Way Radios and Messaging Devices 1-800-353-2729 Canada All Products 1-800-461-4575 TTY 1-888-390-6456 For Accessories and Software, please call the telephone number designated above for the product with which they are used. You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number. What Other Limitations Are There? ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW. Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including without limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola, is permitted. Hearing Aid Compatibility with Mobile Phones Some Motorola phones are measured for compatibility with hearing aids. If the box for your particular model has “Rated for Hearing Aids” printed on it, the following explanation applies. When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate. The wireless telephone industry has developed ratings for some of their mobile phones, to assist hearing device users in finding phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated have the rating on their box or a label on the box. The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs. M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings. T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.) Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones. Information from the World Health Organization Present scientific information does not indicate the need for any exposure by limiting the length of calls or by using handsfree special precautions for the use of mobile phones. If you are devices to keep mobile phones away from your head and body. concerned, you may want to limit your own or your children’s RF exposure by limiting the length of calls or by using handsfree devices to keep mobile phones away from your head and body. Source: WHO Fact Sheet 193 Further information: http://www.who.int./peh-emf Product Registration Online Product Registration: direct.motorola.com/hellomoto/ Motosupport/source/registration.asp Product registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service, and permits us to contact you should your product require an update or other service. Registration is for U.S. residents only and is not required for warranty coverage. Please retain your original dated sales receipt for your records. For warranty service of your Motorola Personal Communications Product you will need to provide a copy of your dated sales receipt to confirm warranty status. Thank you for choosing a Motorola product. Export Law Assurances This product is controlled under the export regulations of the or re-exportation of this product to certain destinations. For further United States of America and Canada. The Governments of the information contact the U.S. Department of Commerce or the United States of America and Canada may restrict the exportation Canadian Department of Foreign Affairs and International Trade. Caring for the Environment by Recycling This symbol (crossed out wheelie bin) on a Motorola product means the product should not be disposed of with household waste. Disposal of your Mobile Device and Accessories Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your household waste. These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in your region. Details of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be found at: www.motorola.com/recycling Disposal of your Mobile Device Packaging and User’s Guide Product packaging and user’s guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details. California Perchlorate Label Some mobile phones use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate. In such cases, California law requires the following label: “Perchlorate Material – special handling may apply. See www.dtsc.ca.gov/hazardouswaste/ perchlorate.” There is no special handling required by consumers. Privacy and Data Security Motorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information: • Monitor access—Keep your mobile device with you and do not leave it where others may have unmonitored access. Lock your device’s keypad where this feature is available. • Keep software up to date—If Motorola or a software/application vendor releases a patch or software fix for your mobile device which updates the device’s security, install it as soon as possible. • Erase before recycling—Delete personal information or data from your mobile device prior to disposing of it or turning it in for recycling. For step-by-step instructions on how to delete all personal information from your device, see the section entitled “master clear” or “delete data” in this user’s guide. Note: For information on backing up your mobile device data before erasing it, go to www.motorola.com and then navigate to the “downloads” section of the consumer Web page for “Motorola Backup” or “Motorola Phone Tools.” • Understanding AGPS—In order to comply with emergency caller location requirements of the FCC, certain Motorola mobile devices incorporate Assisted Global Positioning System (AGPS) technology. AGPS technology also can be used in non-emergency applications to track and monitor a user’s location—for example, to provide driving directions. Users who prefer not to permit such tracking and monitoring should avoid using such applications. If you have further questions regarding how use of your mobile device may impact your privacy or data security, please contact Motorola at privacy@motorola.com, or contact your service provider. Smart Practices While Driving Drive Safe, Call Smart [SM] Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. Go to www.motorola.com/callsmart for more information. Your mobile device lets you communicate by voice and data—almost anywhere, anytime, wherever wireless service is available and safe conditions allow. When driving a car, driving is your first responsibility. If you choose to use your mobile device while driving, remember the following tips: • Get to know your Motorola mobile device and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road. • When available, use a handsfree device. If possible, add an additional layer of convenience to your mobile device with one of the many Motorola Original handsfree accessories available today. • Position your mobile device within easy reach. Be able to access your mobile device without removing your eyes from the road. If you receive an incoming call at an inconvenient time, if possible, let your voice mail answer it for you. • Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and even heavy traffic can be hazardous. • Do not take notes or look up phone numbers while driving. Jotting down a “to do” list or going through your address book takes attention away from your primary responsibility—driving safely. • Dial sensibly and assess the traffic; if possible, place calls when your car is not moving or before pulling into traffic. If you must make a call while moving, dial only a few numbers, check the road and your mirrors, then continue. • Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations that can divert your attention away from the road. • Use your mobile device to call for help. Dial 911 or other local emergency number in the case of fire, traffic accident, or medical emergencies.* • Use your mobile device to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call 911 or other local emergency number, as you would want others to do for you.* • Call roadside assistance or a special non-emergency wireless assistance number when necessary. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number.* * Wherever wireless phone service is available.